Massachusetts Real Estate License PSI Bulletin Overview

Hello!  Thank you for completing the 40 Prelicense class with us.  The video below goes over the PSI Bulletin.  This video will go over:

  1. How you qualify for the test.
  2. Contact information for PSI:
    • (855) 340-3704, and speak with a live registrar, available
      Monday through Friday between 7:30 am and 10:00 pm, and Saturday-Sunday between 9:00 am and 5:30 pm, Eastern Time
    • Email address:
  3. How you can schedule your exam:
    • Call (855) 340-3704 or
  4. What you need to do to create an account on PSI’s website
    • If you email the application into PSI.  Processing takes between 10-12 BUSINESS days from receipt of all “Complete” applications. After 20-25 business days, you may go online or call PSI to schedule the examination.
  5. What you need to bring with you the day of the test:
    • Your credit card, debit card or check book to pay for your real estate license
    • Two forms of idea that match.  The two forms of ID must be either one from the Primary ID List and one from the Secondary ID List or two from the Primary ID List.
      • PRIMARY IDENTIFICATION (with photo) – Choose One
        ▪ Government issued driver’s U.S. Department of State Driver’s License
        ▪ U.S. Learner’s Permit (plastic card only with photo and signature)
        ▪ National/State/Country Identification Card
        ▪ US Government Issued Passport or Passport Card
        ▪ US Government Issued Military Identification Card
        ▪ US Government Issued Military Identification Card for spouses and dependents
        ▪ US Government Issued Alien Registration Card (Green Card, Permanent Resident Visa)
        NOTE: ID must contain candidate’s photo, be valid and unexpired.
        ▪ Credit/Debit Card (must be signed)
        ▪ Social Security Card
        ▪ Any form of ID on the Primary list
        *NOTE: Student ID and employment ID are NOT acceptable forms of identification.
  6. Security procedures at the 5 PSI locations
    1. Auburn
      48 Sword St, Unit 204
      Auburn, MA 01501
    2. Boston
      56 Roland St., Suite 305
      Washington Crossing
      Charlestown, MA 02129
    3. Fall River
      218 South Main St, Suite 105
      Fall River, MA 02721
    4. Lawrence
      1 Ballard Way, Suite 104
      Lawrence, MA 01843
    5. West Springfield
      1111 Elm Street, Suite 32A
      West Springfield, MA 01089
  7. Taking the proctored exam from home online.
    • You need to test your system to make sure your internet connection, webcam and microphone/speaker is compatible with PSI proctored exam program.  The proctored exam cannot be taken on an iPad, tablet, kindle or phone.  You have to take the exam on a PC or Mac. click to test your system
    • You have to find time when no one is going to enter the room for 4 hours.
    • Your webcam and microphone has to be on at all times during the exam.
    • You cannot get up to use the bathroom.
    • You cannot have anything on your desk/table.
    • You will need to show the proctor your 2 forms of ID
  8. Retaking the exam
    • The test that you are taking is 2 parts – General/Federal Exam and Massachusetts Exam.
    • You need to score a 70% or better on each part to pass the exam.
    • If you do not pass, not a problem.  If your certificate has not expired you can schedule another exam. You only have to retake the part of the exam that you did not pass.  So, if you passed the Massachusetts portion of the exam you only have to take the General/Federal portion of the exam.
    • You can take the exam as many times as you like, as long as your certificate is not expired.
    • Exam fee $54
    • You can always reschedule the exam and you will not loose your testing fee if you reschedule your exam 48 hours or 2 full days before your test appointment.
  9. Paying for your real estate license when you pass the exam:
    • Salesperson fees are between $103 and $150, and broker fees between $142 and $200. You will also be required to pay a $12 PSI licensing fee.
  10. Test Outline

Good luck and please let us know if you need any help with questions.

Video going over PSI Bulletin:


PSI Bulletin

Salesperson PSI Application

Broker PSI Application

Massachusetts Real Estate License Application for PSI

As of March 2019 the Board of Registration of Real Estate Brokers and Salespersons (Board) has made it a requirement that you turn in an application before being able to schedule your exam for Brokers and Salesperson exam.  This means anyone that has taken the class after March 2019 and 2 years before (March 2017 to March 2019) must turn in the application to PSI.

PSI will not forward the application to the Board until they receive the entire application.  So, that means if you forget to send them one page or do not fill in the application correctly.  You then have to be contacted by them either by email or mail and then it takes even longer for your application to be approved.  So this does not happen we have created a video to explain exactly how to fill out the application and where to send.

The application can be emailed or mailed in.  If you are going to email the application make sure to scan the application as a PDF document.

Email address:

Mailing address:

PSI Examination Services
ATTN: Examination Registration MA RE
3210 E Tropicana Ave.
Las Vegas, NV 89121

Good luck and please let us know if you need any help with questions.

Video going over how to fill out the application:


If you took the Broker or Salesperson class before March 2018.  If your Candidates Eligible via Education Certificate has not yet expired.  Remember you only have 2 years from the date you complete the class to take the exam.  You can use the Certificate, Candidate Endorsement and the CORI (if notarized already) pages from the PSI Bulletin that you received when you finished class.  Just make sure to remove them from the PSI Bulletin carefully.

Salesperson PSI Application

Broker PSI Application

Where do I send my application to take the Massachusetts Real Estate Salesperson or Broker license exam?

As of March 2019 the Board of Registration of Real Estate Brokers and Salespersons has made it a requirement that anyone that completes the 40 hour prelicense Salesperson or Broker class has to send in an application.  The application has to be approved before you are allowed to schedule your exam with PSI.

You can mail in the application:

PSI Examination Services
ATTN: Examination Registration MA RE
3210 E Tropicana Ave.
Las Vegas, NV 89121

Or scan it and email it to:

Is PSI still open? Are the testing centers still open?

We hope that you are doing well.  In the last few days many students have been contacting us with questions about PSI and the test.   On March 17th, we emailed you to let you know that PSI was still open.  That quickly changed on March 19th.  The CEO of PSI decided to close PSI to protect the safety of employees and students.  As of March 19th, 2020 PSI and the testing centers are closed until April 13th, 2020.

PSI Closed – Letter from CEO of PSI

We understand that if you have gone onto PSI website and check the location closings that not all the testing centers are listed.  We have spoke with the Massachusetts Board of Registration of Real Estate Brokers and Salespersons.  All testing centers are closed until April 13th, 2020.

Division of Professional Licensure Notice – Testing Centers Will Re-Open on April 13th, 2020

If you have a test scheduled between March 20th and April 13th you should have received an email from PSI letting you know that your test has been cancelled.  To reschedule your exam you will need to login to your account on PSIEXAMS.COM.

We will be check periodically to see if there are any changed to the dates.  We hope you all stay safe.

How to check a Professional License in Massachusetts

Has your license expired or do you need to check to make sure the contractor, chiropractor, hair dresser, massage therapist or any other licensed professional has a current license.  You can check the license for any licensed professional in Massachusetts on the Division of Professional Licensure website.
So, let’s say your real estate license expired and you just do not remember the number or when it expired.  The only information that you need for the search is the name of the Board of Registration your license belongs to, the type of license you had and your full name.

Steps to check a Real Estate license:

1. Board of Registration of Real Estate Brokers and Salespersons
2. Either a Salesperson or Broker license
3. Either your license number or Full Name

Why Did I Not Receive My Massachusetts Real Estate License Renewal Paperwork?

The last few weeks we’ve been receiving many phone calls from agents asking us, “How do I renew my license?” , “When do I renew my license?” and “When does the Board send out the renewal paperwork?”. The first question that we ask is “When is your birthday?”. The Board of Real Estate Brokers and Sales Persons will mail out the renewal forms 2 months before your birthday. If they have not yet received the forms, we always ask if they have moved. The Board does not check to see if your mailing address has changed. It is our responsibility as Real Estate agents in Massachusetts to update our mailing address with the board.

1. If you have moved since your last license renewal or passing the Salesperson or Broker test. Click here to download the pdf form that you need to fill out to change your address with the Board.

2. If it’s time for you to renew your license and you have not yet received your renewal paperwork. You’ll need to call the Board (617) 727 – 2373 to check the address they have for you. You will also need to ask them to send out another renewal form.

3. If you plan on paying online. You will need to create an account on the Board’s website. In order to do that you will need the Record ID/license number that is found on the license renewal paperwork. If you do not have the paperwork you will need to call the Board (617) 727 – 2373.


Mandatory Massachusetts Real Estate Agency Disclosure Form Changes

As of Jan 24, 2017 the Board of Registration for Real Estate Brokers and Salesperson has updated the Massachusetts Mandatory Real Estate Licensee – Consumer Relationship Disclosure. The form has a new look and feel. The board hopes that this new form will help clarify the role of the real estate agents and brokerages in a real estate transaction for the consumer.

The back of the form still lists the 5 types of agency available in Massachusetts. The front of the form has been redesigned to help make it easier for the consumer to understand the role of the agents and brokerages. The form is still NOT A CONTRACT. To clarify that matter the phrase has been added to the top of the form in bold capital letters and underlined.

They have also changed the section explaining designated agency and non-designated agency (Single Agency). If your office is a Single Agency office, the new form requires that you check off if the agents in your office are going to be representing the consumer as Buyer or Seller agents. If your office is a Designated Agency office, the new form requires that you make the consumer aware that you will be responsible for the consumer and that another agent in your office will be responsible for their Buyer or Seller.

The new form does not remove the requirement to receive permission for being a Designated or Dual agent from the Buyer and Seller. You must still receive permission either in advance with a listing agreement or in a buyer agency agreement or later using the designated agency consent form or dual agency consent form.

At the bottom of the form you will still have to sign and print your name showing that you have gone over the form with the consumer. You will still have to write down your license number. You will also have to indicate if your license is Broker or Salesperson license.

The consumer will still sign and print their name and date the form. They still have the right to decline from signing the form.  In that case, you still will just check the box at the bottom of the page next to “Check here if the consumer declines to sign this notice.”

Mandatory Real Estate Agency Diclosure Massachusetts



Goodbye to Pearson Vue

The Board of Registration of Real Estate Brokers and Salespersons has said, “So long and thanks for all the fish!” to Pearson Vue yesterday.

That is correct as of April 1st, 2016 PSI Services LLC will be the new testing service for Real Estate Exams here in the state of Massachusetts. As this is breaking news the board is not giving us any details about the transition just yet.

The notice was posted on the Pearson Vue website yesterday.

Pearson Vue Notice

According to the Pearson Vue website:

As of March 15, 2016, Real Estate applicants will be able to schedule examinations with PSI Services LLC, for examinations, on or after April 1, 2016. Additional information can be found at the following web site on or around March 15th:

I am encouraging all of our broker and salesperson students that have already completed their prelicensing course, and not taken the real estate exam yet, to do so ASAP to avoid any delays in getting their license.

As word of the transition spreads I am sure that Pearson Vue will be swamped with students trying to take their test before April 1st so I would call Pearson Vue today and schedule the next available exam you can. Here is the number too make an exam reservation (800)274-0501.

You can be sure that we are going to be ferreting out all the details of this process as they unfold and informing you each step of the way.

Here is how you can help us. We are crafting a email to the Director of the Board of Registration of Real Estate Brokers and Salespersons about this transition and would love to include your questions and feedback. If you have specific questions about the transition please post them below. As we get the answers to the questions we will detail them here so everyone gets the benefit of the information.